Privacy Policy

1. Introduction

OpenResourceLanding ("we," "our," or "us") is dedicated to maintaining the confidentiality of your personal details. This Privacy Policy outlines the methods by which we gather, utilize, divulge, and keep your information safe when you access our website openresourcelanding.sbs or make use of our yacht charter offerings.

Your use of our services signifies your agreement to the stipulations described in this document. This policy is in alignment with privacy regulations including the Personal Information Protection and Electronic Documents Act (PIPEDA) among other applicable Canadian privacy laws.

2. Information We Collect

2.1 Personal Information

The personal information you willingly supply us with includes instances when you:

• Reserve a yacht charter
• Reach out to us via our website or telephone
• Sign up for our newsletter
• Complete forms on our website
• Engage in surveys or promotions

The collected information could comprise:

• Your name and method of contact (email, phone, physical address)
• Transaction details (safely processed via third-party service providers)
• Preferred yacht charter options and specifications
• Secondary contact details
• Food preferences or health information (if shared by you)

2.2 Automatically Collected Information

We automatically record specific details about your device and how you interact with our website such as:

• IP address and geographical data
• Type and version of your browser
• Visited pages and duration on our website
• Referring domains
• Device specifications (model, screen dimensions, etc.)

2.3 Cookies and Tracking Technologies

For an enhanced browsing experience on our site, we employ cookies and comparable tracking systems. They support us in:

• Storing your preferences
• Evaluating web service performance
• Delivering customized content
• Enhancing the quality of our services

Your browser settings or our cookie consent tool allow you to manage your cookie preferences.

3. How We Use Your Information

The information we gather serves various functions, including:

• Service Provision: To conduct yacht charter services, manage reservations, and communicate regarding your bookings
• Client Support: To address questions and deliver assistance
• Transaction Handling: To administer payments and oversee invoicing
• Safeguard and Security: To ensure secure operations and defend against fraudulent activity
• Advertising: To share promotional material and updates, subject to your consent
• Website Enhancement: To analyze visitor behavior and uplift functionality of our website
• Regulatory Adherence: To observe applicable laws and regulations

4. Information Sharing and Disclosure

Your personal details are neither sold, exchanged, nor leased to unrelated third parties. Your information can be shared under these conditions:

4.1 Service Providers

We may release information to reliable service partners who aid us in operations such as: payment handling; website hosting and maintenance; direct marketing; data analysis; customer service provision.

4.2 Legal Obligations

Information disclosure may occur if mandated by law or in response to legal proceedings, court orders or urgent situations, or to investigate potential fraudulent or unlawful behaviors.

4.3 Business Transfers

Your data may be transferred during corporate transactions such as mergers, acquisitions, or asset sales.

5. Data Security

We employ proper technical and organizational safeguards to protect your personal data from unauthorized access, changes, exposure, or destruction. These measures involve encryption, secure servers, controlled access, consistent evaluations, and staff training.

Nevertheless, no method of online transmission or electronic storage is entirely secure. Thus, we are unable to ensure absolute protection of your personal data.

6. Data Retention

We store your personal information for as long as required to fulfill the purposes it was collected for or as prescribed by legal obligations. Standard retention periods are:

• Charter bookings: 7 years (for taxation and legal reasons)
• Marketing communications: until you choose to unsubscribe or delete your data
• Website analytics data: 26 months
• Client support interactions: 3 years following the last communication

7. Your Rights and Choices

You have rights including accessing, amending, erasing (subject to legal limitations), porting data, opting out of marketing, and managing cookies. To exert these rights, please make contact with us as specified below.

8. Third-Party Services

8.1 Google Analytics

We use Google Analytics to understand website usage patterns. The Google Analytics Opt-out Browser Add-on is available for opting out.

8.2 Social Media Platforms

Our site includes links to social platforms, each with their own privacy policies.

8.3 Payment Processors

We engage PCI DSS-accredited payment processing vendors.

9. International Data Transfers

Your data may be allocated to and processed within regions other than USA. We apply suitable safeguards in accordance with prevailing privacy laws.

10. Children’s Privacy

Our offerings are not directed at minors under 13, and we do not intentionally amass their information. Should you suspect a child has provided us with personal data, please get in touch with us promptly.

11. Changes to This Privacy Policy

We may adjust this Privacy Policy to mirror updates in our practices or legal mandates. We will apprise you of any updates by publishing the revised policy, electronically mailing registered users, or by displaying a notification on our site. Subsequent use following the amended policy's effective date signals acceptance of the changes.

12. Contact Information

For inquiries about this Privacy Policy or our data handling methods, please reach out to us:

13. Compliance with Google Ads User Consent Policy

We adhere to the Google Ads User Consent Policy. You may adjust your cookie/tracking preferences at any time through our cookie settings.